Yes, we ship worldwide for our Reusable Boba Bottles! Simply go to our checkout page and type in your address to see if we deliver to your country 😊

Yes! We offer free shipping on USA orders over $100 (excluding AK/HI/USA territories) 🇺🇸

We offer 2 to 3 day shipping on orders to select locations in the USA, or standard shipping that usually takes 1 week.

For international orders, shipping typically takes 1-4 weeks but may take longer during high volume times 📦💨

You will receive an email notification when dispatching occurs that includes a tracking link! 💌

Shipping fees vary depending on your delivery address. To see the exact shipping cost, just add your items to the cart and proceed to checkout. After entering your address, the system will automatically calculate and display the shipping fee before you complete your purchase.

International orders may be subject to duties, taxes, and customs fees, which are the responsibility of the buyer. These charges vary by country and are determined by local customs authorities based on several factors, including the value and type of goods.

For the most accurate information regarding your country's customs policies, we recommend contacting your local customs office directly.

To keep your BobaMate® Boba Bottle in tip-top shape, follow these easy cleaning steps here! 🫧 https://mybobamate.com/pages/boba-bottle-cleaning-tips

BobaMate is hand-wash only.

Our Boba Bottle is a patented 2-in-1 boba tumbler and water bottle designed conveniently for all your favorite cold beverages such as:

🧋 Boba
☕ Iced coffee
🍵 Matcha
🍓 Smoothies
⚡ Protein shaker
💧 Good ol’ water

We recommend not storing drinks in the Boba Bottle overnight with the lid and straw attached, as this can increase the risk of mold and staining.

However, if you leave the lid and straw off, it’s perfectly fine to store drinks overnight.

If you have any other questions, feel free to reach out—we’re happy to help!

1) If your straw isn't moving smoothly:

Make sure it's fully inserted into the lid. Push it in firmly until it clicks into place at the bottom.

2) Want to catch every last boba?

Insert the straw so that the slanted side faces toward you (the pointed tip away from you). This helps catch toppings as they slide toward the front while you sip!

Yes, the straw attachment under the lid can be removed for easy cleaning! Firmly tug the straw from the bottom of the lid for it to come out

Yes! Our patented 360° swivel straw™ is movable in a circular motion to reach every topping, even those wedged in between ice cubes.

Our bottle features a unique built-in 360° Swivel Straw™ design that works seamlessly with our spill-proof and hygienic lid. Because of this specialized structure, the bottle isn’t compatible with other types of straws, such as reusable steel or glass ones.

We suggest calling your local bubble tea store to check if they are currently accepting reusables.

Unless it is prohibited by your district's law, there is no reason why a store should refuse to take our Boba Bottle.

For example, according to California's health code:
(a) Except for refilling a consumer's drinking cup or container without contact between the pouring utensil and the lip-contact area of the drinking cup or container, food employees shall not use tableware, including single-use articles, soiled by the consumer, to provide second portions or refills.
(e) Personal take-out beverage containers, such as thermally insulated bottles, non spill coffee cups, and promotional beverage glasses, may be refilled by employees or the consumer if refilling is a contamination-free process as specified in subdivision (a).

Compared to most reusable boba cups, our Boba Bottle can be used as a shaker cup which is more hygienic for boba tea stores because it eliminates the barista's need for using their own shaker cup and potentially touching a reusable cup when transferring the beverage.

Yes we do wholesale and bulk orders at discounted pricing! Please email us at hello@mybobamate.com with your information and how many units you're interested in

💌 You may also check out our wholesale/bulk order page: https://mybobamate.com/pages/bulk-order-boba

We look forward to hearing from you! 😊

Our BobaMate® Reusable Boba Bottle is crafted from Ecozen™, a plant-based material derived from renewable plant resources. Ecozen™ is eco-friendly, durable, and shatter-resistant, offering the look and feel of glass while significantly reducing carbon emissions.

The bottle also features BPA-free and food-grade safe materials, ensuring both safety and sustainability without compromising quality or functionality.

Yes! Our Boba Bottle is BPA-free and food-grade safe.

Unfortunately, at this time, we are unable to offer replacement or spare parts due to the limitations of our small business. Rest assured, we are actively working on offering spare part replacements in the future.

In line with this, we encourage you to subscribe to our email newsletter to keep you informed about our progress. By doing so, you'll receive the latest news and updates directly in your inbox.

Thank you so much for thinking about how to responsibly discard or repurpose your Boba Bottle! Some of our customers have repurposed theirs as tall glasses, plant watering containers, or even vases.

Since the bottle contains both plastic and metal components, recycling options may vary depending on your local facility’s guidelines for mixed materials. We recommend checking with your local recycling center to see if they accept mixed-material items or can advise on the best way to recycle it.

BobaMate® is made from heat-resistant ECOZEN™, but it's designed specifically for cold beverages. That said, it can handle warm drinks up to 50°C (122°F). Please avoid using it with hot beverages above this temperature, as the sealed lid and 360° Swivel Straw™ can trap heat and build up pressure, which may lead to leaks or spills.

If you're sipping something warm (under 50°C), we recommend:

• Not shaking the bottle, as heat increases internal pressure.
• Opening the lid carefully to release any built-up steam.

For the best and safest experience, stick to cold drinks like iced coffee, boba, matcha, smoothies, or water — what BobaMate® was truly made for! 🧋❄️

Our Boba Bottles can't be put into the freezer since it may crack when the liquid freezes and expands.

Please exercise extreme caution and do not microwave BobaMate as it has a steel base.

Our Boba Bottle is designed to be single-walled, making it a perfect fit for cup holders and easy to hold with just one hand! Plus, we've included a nifty fold-away carry handle to keep your hands warm and dry while you enjoy your beverage. While we don't have any plans for an insulated model at the moment, we're always open to feedback and suggestions from our communi-tea! Your input is valuable to us.

Our bottles are ethically produced in China and currently shipped from the USA.

Yes! We designed the Boba Bottle to be sleek so that it can be comfortably held in one hand and fits in standard cup holders.

Thank you for your interest in sipping sustainably with our Boba Bottles!

You can check out our 3 colors on our website here: https://mybobamate.com/collections/bobamate