FAQs
General
Yes we ship worldwide for our Reusable Boba Bottles!
Boba Bottles
To keep your BobaMate® Boba Bottle in tip-top shape, follow these easy cleaning steps here
1) If your straw isn't moving smoothly:
Make sure it's fully inserted into the lid. Push it in firmly until it clicks into place at the bottom.
2) Want to catch every last boba?
Insert the straw so that the slanted side faces toward you (the pointed tip away from you). This helps catch toppings as they slide toward the front while you sip!
Yes, the straw attachment under the lid can be removed for easy cleaning! Firmly tug the straw from the bottom of the lid for it to come out
We suggest calling your local bubble tea store to check if they are currently accepting reusables.
Unless it is prohibited by your district's law, there is no reason why a store should refuse to take our Boba Bottle. For example, according to California's health code: (a) Except for refilling a consumer's drinking cup or container without contact between the pouring utensil and the lip-contact area of the drinking cup or container, food employees shall not use tableware, including single-use articles, soiled by the consumer, to provide second portions or refills.
(e) Personal take-out beverage containers, such as thermally insulated bottles, non spill coffee cups, and promotional beverage glasses, may be refilled by employees or the consumer if refilling is a contamination-free process as specified in subdivision (a).
Compared to most reusable boba cups, our Boba Bottle can be used as a shaker cup which is more hygienic for boba tea stores because it eliminates the barista's need for using their own shaker cup and potentially touching a reusable cup when transferring the beverage.
Our BobaMate® Reusable Boba Bottle is crafted from Ecozen™, a plant-based material derived from renewable plant resources. Ecozen™ is eco-friendly, durable, and shatter-resistant, offering the look and feel of glass while significantly reducing carbon emissions.
The bottle also features BPA-free and food-grade safe materials, ensuring both safety and sustainability without compromising quality or functionality.
Yes! Our Boba Bottle is BPA-free and food-grade safe.
Yes! We designed the Boba Bottle to be sleek so that it can be comfortably held in one hand and fits in standard cup holders.
The Boba Bottle is made from heat-resistant Tritan™, however, because of our unique sealed lid and 360° swivel straw™ design, our Boba Bottle is not suitable for hot drinks over 50 ° C when the lid is screwed on. Warm drinks under 50 C° are fine, but please take note of not shaking the bottle with warm beverages (as you can with iced and cold drinks) due to pressure that may build up when there is heat trapped.
If you love making DIY milk tea, feel free to brew the tea directly in our Boba Bottle, as the temperature without the lid can withstand up to 100 ° C.
Our Boba Bottles can't be put into the freezer since it may crack when the liquid freezes and expands.
Our Boba Bottle is designed to be single-walled, making it a perfect fit for cup holders and easy to hold with just one hand! Plus, we've included a nifty fold-away carry handle to keep your hands warm and dry while you enjoy your beverage. While we don't have any plans for an insulated model at the moment, we're always open to feedback and suggestions from our communi-tea! Your input is valuable to us.
Unfortunately, at this time, we are unable to offer replacement or spare parts due to the limitations of our small business. Rest assured, we are actively working on offering spare part replacements in the future.
In line with this, we encourage you to subscribe to our email newsletter to keep you informed about our progress. By doing so, you'll receive the latest news and updates directly in your inbox. We understand the importance of these replacements to you and are committed to resolving this matter as swiftly as possible.
Wholesale
Yes! Please email us at hello@mybobamate.com for more information or visit our bulk order page